** PLEASE NOTE PERSONALIZED ITEMS CAN NOT BE REFUND **
What is Gabriel's Return Policy?
We are happy to accept returns within 30 days from when your order was shipped for In- Store Credit (The day we shipped out your package). We do not offer Refunds for Returns.
- If you need to Exchange, simply Return for In-Store Credit to repurchase what you need
- In-Store Credit issued will be for the exact price you paid for the items minus the discount amount if a discount was applied in your original order.
Return items must be unworn/unwashed and in new condition - This includes visible signs of use including, deodorant/cosmetic stains, perfume, scents, hair, etc. We will not process your Return for In-Store Credit if the items are not within these conditions upon receipt of the items here at Gabriel's.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, you will receive an email with a code to use for your repurchase.
If you’ve done all of this and you still have not received your email yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to:
6339 Charlotte Pike suite #690
Nashville, Tn 37209
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.